For those of you who have nasty run-in's with CSR's and lost rebates, here's a great link on how to beat up those little shits -

http://www.fatwallet.com/t/24/314746/

I've forgotten how useful this info is and it's nice to have it documented somewhere. I used to work for a marketing shithole processing poo[l] rebates and was a superficial and toothy-smiled manager of the Tax Services Customer Service Group. Obviously, I know how to get around and give people hell if I'm dissatisfied.